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KPIs for Healthcare Providers

Analytics can help healthcare organizations make more informed business decisions, improve patient care, and increase margins. However, not all healthcare providers know what they should be tracking, how to gather the data, and what Key Performance Indicators (KPIs) they should be analyzing.

Lutz distributed a survey to over 750 people in the healthcare industry to find out what metrics these organizations are tracking and what they consider to be measurements of success. We compiled the answers to show our findings:

  • 70% of respondents are currently analyzing KPIs. Most do so on a MONTHLY basis.
  • The BILLING FUNCTION is completed...
    • 80% Internally
    • 20% by a Third-Party Provider

TOP KEY PERFORMANCE INDICATORS

BILLING & INSURANCE
+ Days in A/R
+ Collections (Ratio, Gross/Net, Copay, Rate)
+ Charge
+ Denial Rates
+ Write-Offs
+ Aging/Days to Pay/Days Billing
+ Claims/Insurance Data (Copays)

REVENUE
+ Per Visit by Department
+ Appointments Per Day (Patients Per Day)
+ Production
+ Cost Per Case/Visit
+ Referral Providers
+ Ratios of Volume/Revenue/Cost
PATIENTS
+ New Patients
+ Active Patients
+ Patient Value		 STAFF
+ Staff Utilization

 

Lutz can help healthcare organizations collect disparate data, replace manual spreadsheet reporting, visualize information, and provide insight into your business. OUR SOLUTIONS INCLUDE:

+ Customized Reports & Dashboards
+ Patient Population Analysis
+ Key Performance Indicators (KPIs)
+ Quality Metric Reporting Assistance
+ Efficient Quality Care Reporting
+ Timely Product-Related Data
+ HIPPA Compliant Software
+ Flexibility To Proactively Manage Patients
+ Value-Driven Insight

 

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MIND WHAT MATTERS

We embrace your business as our own to energize solutions and help you thrive.

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